A) You can reserve a vehicle for up to 2 weeks. If you need more time, you will need to make an additional payment of $300, which will get you an additional 2 weeks. Remember the reserve deposit becomes non-refundable only if you do not proceed with the sale. At the time of closing, when you present us the VAT form, this reserve deposit will be refunded back to you.
Q) Is the delivery free of charge and are there any extra charges?
A) Yes, delivery is absolutely free of charge to any garrison in Germany.
Q) How soon can I get my vehicle?
A) We designate deliveries on first come first serve basis. However, in some cases, we can expedite delivery. It usually takes 4 to 5 business days from the day the car is put on hold until delivery.
Q) Are all the vehicles on the website TAX-FREE and is the price advertised with or without taxes?
A) The advertised price is without taxes if you are entitled to the SOFA status.
Q) What will I need at the time of delivery?
A) You will receive a detailed email with a contract explaining everything you will need at the time of delivery.
Q) What do I receive when I put money down on a car?
A) You will receive via email a sales contract/purchase order with all pertinent info about the car.
Q) What do you mean by passed Inspection prior to delivery?
A) All sold cars will be taken through German safety inspection (TUEV) and get inspected prior to the new buyer taking possession of the car, which will guarantee the issue of permanent tags at your vehicle registration office. This service of €108 is offered to you - Free of charge!
Q) I have never bought a car online, I’m the type who wants to touch it, sit in it, kick the tires and test drive it.
A) We encourage you to come and visit us and check the car out, kick the tires and do your tests. We have sold thousands of cars here in the Wiesbaden military community as well as the surrounding communities and the Frankfurt US Embassy. However, we do understand many people do not have the luxury of going car shopping, so we take the burden of hunting for a nice car off your shoulders. Since going online in November 2007 we have sold and delivered hundreds of cars to virtually every US Garrison and community here in Germany. And we can proudly say- Out of the thousands of cars delivered only 2 people have rejected their BMWs - they opted to buy new vehicles.
Q) How do I secure the car for purchase?
A) First, find the car you want. Go to its webpage by clicking on its pic on our inventory page. Next, click on the "Reserve Now". button and follow the instructions. You will need to place a non-refundable $300 deposit with a credit card or by Paypal, which will be reversed at the time of closing.